HelloDesk

Your calls,handled likea realreceptionist

Answers every call, books appointments and takes messages at any hour.

  • Never misses a call
  • Answers in 2 seconds
  • Works after hours
THE REAL COST

A missed call
is a lost customer.

Same caller. Same minute. Two outcomes.

  • Today: the phone rings out, nobody picks up, and the customer is lost
  • With HelloDesk: answered in two rings and booked for Friday 12:45 PM

A look inside HelloDesk

The booking page, filling itself as calls come in.

GETTING STARTED

Set up once, then leave it to answer

Nothing to install. You do this once.

  1. Create your account2 min
  2. Add your business details4 min
  3. Pick your number2 min
  4. It starts answeringfrom the next ring
CALL FORWARDING

Keep the number your
customers already know

Your number rings. HelloDesk picks it up.

Two phones side by side: a customer dials your number, unchanged, and HelloDesk is answering it two seconds in
FORWARDED TO HELLODESK
NEVER ENGAGED

Simultaneous calls,
all answered.

All ringing at once, none left unanswered.

The Calls screen for Bloom Salon: four calls at 10:30, each caller being answered, four answered and none missed
  • Booking captured
  • Question answered

Speaks your customers' language

Callers get answered in the language they ring in with, not the one you had to pick.

more languages
Same call, different languageENGLISH
  1. CALLERIs there an appointment free on Friday?
  2. HELLODESKYes. Would Friday at 12:45 work?
  3. CALLERYes, that's fine.
  4. HELLODESKDone. Your appointment is booked for Friday at 12:45.
Added to Booking in English

Your staff, your hours, your days off

Set hours and days off once, and every call gets booked around them.

A week of staff hours on a phone: Monday 9 September open, four of six working, each person's hours or their day off

What HelloDesk does
on every call

Six things, on every call, without anyone asking.

  • Books appointments in real time

    Checks availability during the conversation and captures the appointment while the customer is on the call.

  • Simultaneous calls

    Handles multiple customers at the same time without making callers wait for another call to finish.

  • Full call logs after every conversation

    Keeps call recordings, transcripts, and conversation details available after the call.

  • 24/7, nights, weekends, holidays

    Keeps answering when your business is closed or your team is unavailable.

  • Knows your business

    Uses your business information, opening hours, services, and staff details to handle customer calls appropriately.

  • Speaks your customers’ language

    Handles conversations in multiple languages, making it easier for customers to communicate naturally.

Before you get started

A few things worth knowing before you put HelloDesk on your business line.

  • Yes. You give it your business details, opening hours, staff and services, so callers get answers based on how your business actually works.

Your next customer is about to call

Set HelloDesk up today and it answers from the very next ring.